It occurred to me recently that college and/or high school courses on ‘How to Be an Employee’ could deliver great benefits to society. Perhaps one reason that so many workplaces are dysfunctional and worse is that people learn how to be employees from (often negative) experience, and from observing people who are unworthy role models. Such courses would not be easy to teach or take, but we could draw inspiration from Drucker’s article. Unfortunately, it is hard to find. It was anthologized in 1977 in the Harper’s College Press book People and Performance: The Best of Peter Drucker on Management, but when the book was reissued by Harvard Business School Press in 2007, the essay was not included. However, it is in the British edition of the book, published in 2011 by Routledge.
Here are selected quotes from that article, all of which remain as relevant today as they were in 1952:
“This one basic skill is the ability to organize and express ideas in writing and speaking.”
“But as soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken or the written word.”
Types of Employees:
“Do you belong in a job calling primarily for faithfulness in the performance of routine work and promising security? Or do you belong in a job that offers a challenge to imagination and ingenuity—with the attendant penalty for failure?”
Size of Company or Organization:
“Do you derive a deep sense of satisfaction from being a member of a well-known organization—General Motors, the Bell Telephone System, the Government? Or is it more important to you to be a well-known and important figure within your own small pond?”
The Rise of the Generalist:
“But there is an increasing demand for people who are able to take in a great area at one glance, people who perhaps do not know too much about any one field—though one should always have one area of real competence. There is, in other words, a demand for people who are capable of seeing the forest rather than the trees, of making over-all judgments.”
“Let me repeat: to be promoted is not essential, either to happiness or to usefulness. To be considered for promotion is.”
Beyond the Workplace:
“I have only one more thing to say: to be an employee it is not enough that the job be right and that you be right for the job. It is also necessary that you have a meaningful life outside the job.”
Drucker ends his article on this back-to-basics note: “There are many skills you might learn to be an employee, many abilities that are required. But fundamentally the one quality demanded of you will not be skill, knowledge, or talent, but character.”
The art of comparative appreciation; post by @MichaelJGelb
RT @judystakee: So much of this music industry game is just maintaining a positive outlook through everything.
@ghsmartco @susancain @elbotelho Excellent; much appreciated!
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@MichaelJGelb Thanks for sharing my #Drucker 'systematic #innovation' quote, Michael!
@SuitTrader thanks for sharing my Drucker ‘skill in expression’ quote, Abdullah!
@Plasticolaser Thanks for sharing my #Drucker 'skill in expression' quote, Guillermo!
Many thanks for sharing my #Drucker 'knowledge may be neutral...' quote, Wally! https://t.co/OxgpqMdHrh
Peter #Drucker communications advice, 1952: "Of course, skill in expression is not enough by itself. You must have… https://t.co/eDSbidHNhE