Frances Hesselbein: Wise Words of a Leader’s Leader

I have been intently reading an advance copy of My Life in Leadership: The Journey and Lessons Learned Along the Way, the powerful new memoir by Frances Hesselbein, President and CEO of the Leader to Leader Institute. The book details the life of an initially reluctant leader from Johnstown, Pa., who rose through the ranks of the local leadership of the Girl Scouts of the USA to eventually serving as the national organization’s CEO. During those years, Frances worked with Peter Drucker, who did considerable pro bono work for the Girl Scouts after the two met for the first time in 1981. His followers will particularly enjoy the chapter “My Journey with Peter Drucker.” Frances relates how he helped transform the organization, urging it to view itself “life size.” (This is sound advice for all us, personally or organizationally.) After retiring as CEO, she became one of the co-founders of the Peter F. Drucker Foundation for Nonprofit Management, now the Leader to Leader Institute. The story of that organization is well-told here. However, it is her leadership of the Girl Scouts, and the personal self-development that it produced in her, going back to her days as a Troop Leader, that remains the moral center of the book. Yet her many years of work with that organization, and with Drucker, are still only part of the book’s message. There is a lot about her family and her work with the U.S. Army and other organizations. Jim Collins, author of Good to Great, wrote the compelling foreword, and Frances also discusses nearly 30 years of working with Marshall Goldsmith, long before he became a best-selling author. I am really honored that in 2009, Frances wrote the foreword to my book, Living in More Than One World: How Peter Drucker’s Wisdom Can Inspire and Transform Your Life. As with Peter, she has been a longtime, worldwide agent of inspiration and transformation. The two also represent something else: contributing mightily to the world long beyond traditional retirement age. My Life in Leadership is a great vehicle for sharing in her learning, lessons and experience.